Request Database Activation | Predictive Response
Request Database Activation
As part of the Predictive AM installation, our support team needs to activate your database. This is where your campaign metrics are retained as well as your image and template libraries.
To start the activation process:
- Click the Predictive Admin tab (if it is not displayed in your top tabs, click on the “+” sign at the far end of your tabs to see it)
- After clicking on the tab, a pop-up will appear for brand new installs
- Click “OK” on the pop-up messages that display
- Send an email to firstname.lastname@example.org requesting database activation for your organization
When your database is activated, you will receive an email notification. This may take up to 1 business day. You may continue with the configuration process in Salesforce during this time.