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FAQ: How many API Requests Does Predictive Use? | Predictive Response

FAQ: How many API Requests Does Predictive Use?

There are different actions taken by Predictive that will impact your API Requests limits. This document outlines those actions and the estimated API calls used by each. One of the first things you need to know is how to see your API calls and to understand the limits placed by Salesforce.

How can I see my API call usage?

To see your current Salesforce limits and usage, follow these steps:

  • From the Setup menu, expand the Company Profile folder in the Administration Setup section
  • Click on Company Information
  • Here you can see your limit and how many API Requests have occurred in the last 24 hours

Can I run a report for API Requests?

There is a standard Salesforce report that you can run to show your API Requests for the last 7 days.

  • Click the Reports tab in Salesforce
  • Expand the Administrative Reports folder and select the API Usage Last 7 days report
  • You can customize this report by adding filters and/or adding or removing fields (columns)
  • View or export to a .csv file when done

Standard Salesforce limits*

Enterprise

  • 5,000 calls per organization per 24-hour period, or
  • 1,000 calls per license per 24-hour period, or
  • 1,000,000 calls per organization per 24-hour period, whichever is lowest.

The minimum usage limit for any organization is 5,000 calls, regardless of the number of licenses

Professional Edition (with API access enabled)

Same as above

Unlimited Edition

  • 5,000 calls per license per 24-hour period, or
  • 5,000,000 calls per organization per 24-hour period, whichever is lowest.

*This information was excerpted from Salesforce help files. For more information on API Requests, access the Help and Training section in Salesforce.

Predictive Actions

Synchronization (any)

Approximately: 1000 members sync’d = 4 API requests

Example:

Before sync = 124 API requests used

Sync’d 30,000 members

After sync = 253 API requests used

Total API Requests used = 129

Email Send

Example:

Approximately: 1000 emails sent = 16 API requests

Before email send = 253 API requests used

Sent 30,000 emails

After emails sent   = 731 API requests used

*Total API Requests used = 478

*API calls are tracked on a rolling 24 hour basis. This means that every hour, the actual number of API calls is reduced, opening up your limit for additional usage.

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