Owner Notifications | Predictive Response
Owner Notifications
Both campaign owners and lead/contact owners may receive email notifications as a campaign progresses.
If you receive an email notifying you of a problem and you do not know how to fix the issue, please click here to complete a support ticket.The standard email notifications include:
Campaign Sync Notifications
A campaign sync notification is automatically sent to the campaign owner every time:
- A new campaign is synced from Salesforce into Predictive AM
- A manual sync is completed
- An auto-sync process completes
Reference: For more information on the synchronization process, click here.
Example:
Important: Review these emails for possible sync warnings as shown above.
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Member Activity Level Notifications
As a lead/contact owner, you may want/need to know when your campaign members have taken certain actions, such as opening the campaign email, or when they reach a certain level of points. The notifications are set using the Scoring window in the Predictive interface.
Reference: For more information on the the Scoring window, click here.
Example:
Information: The level referenced in the notification email will depend on what is selected on the Scoring window and the action the campaign member has taken.
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