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Remove Deprecated Components | Predictive Response

Remove Deprecated Components

As you have managed multiple upgrades as a Predictive customer, your setup pages may have some deprecated (no longer used) components listed. If you have upgraded to Version 11 or higher, you can delete the components listed below.

 Important Important: If one of the components listed below are available on one or more your page layouts, you may have modify that layout prior to removing the component(s).

Campaign page layouts

  • Go to Setup
  • Customize
  • Campaigns
  • Page Layouts
  • Retain the Predictive Campaign Layout
  • Delete all layouts where there is a reference to Predictive or xPress (This may be in the name or Installed Package column)

 Campaign Page Buttons

  • Go to Setup
  • Customize
  • Campaigns
  • Buttons, Links, and Actions
  • Delete:
  1. All versions of the Design Studio button
  2. All versions of the Send Test button
  3. All buttons that reference xPress or XP in the label or name columns
  4. All buttons where the name ends with “(not supported)”

 Leads/Contact Page Layouts

  • Go to Setup
  • Customize
  • Leads (Repeat for Contacts)
  • Page Layouts
  • Retain Predictive Lead(Contact) Layout
  • Delete all layouts where there is a reference to Predictive or xPress (This may be in the name or Installed Package entry)

Custom Objects

  • Go to Setup
  • Create
  • Objects
  • Remove the Organizational Unit object

  Important Important: If you are currently using our Multi-Org application, skip this step.

 Tabs

  • Go to Setup
  • Create
  • Tabs
  • Remove the two tabs with the label of “Remove Me”

 Pages

  • Go to Setup
  • Develop
  • Pages
  • Remove
    1. Predictive AM KPI Dashboard
    2. KPI Dashboard
    3. Design Studio
    4. PAM Tab
  • Retain all other pages with a reference to “PAM” in the Namespace column

 Installed Packages

  • Go to Setup
  • Installed Packages
  • Remove all Predictive Adaptive Mailer Packages with exception of Version 11.##
  • Do not remove the packages for any other of our applications you may be using
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