{"id":3942,"date":"2015-09-22T21:59:19","date_gmt":"2015-09-22T21:59:19","guid":{"rendered":"https:\/\/139.59.23.56\/predictive3\/?p=3942"},"modified":"2015-09-22T21:59:19","modified_gmt":"2015-09-22T21:59:19","slug":"why-arent-my-links-tracking","status":"publish","type":"post","link":"https:\/\/help.predictiveresponse.com\/?p=3942","title":{"rendered":"Why aren&#8217;t my links tracking?"},"content":{"rendered":"<p>You inserted a link to an image or text in your email, but no click throughs are displaying.<\/p>\n<ul>\n<li>If the link is to a page on your website, confirm that the Predictive tracking script has been\u00a0added to the page AND that you have selected the Use Tracking option.<\/li>\n<li>If the link is to a page on a 3rd party website, confirm you have selected the Redirect option AND that a redirect URL is in your Predictive Admin setup.<\/li>\n<li>If you have confirmed one of the above is in place, look for special characters in your link. You need to look at the link in the sent email, as the special character may be part of the added parameters that are used to track the recipient&#8217;s click.\u00a0For example, a campaign name of &#8220;My # One Email&#8221; does not work because the # sign is used as a character in HTML code.<\/li>\n<\/ul>\n<p><a href=\"https:\/\/help.predictiveresponse.com\/wp-content\/uploads\/Icons\/info1.png\"><img loading=\"lazy\" class=\"alignnone size-full wp-image-634\" src=\"https:\/\/help.predictiveresponse.com\/wp-content\/uploads\/Icons\/info1.png\" alt=\"info1\" width=\"25\" height=\"25\" \/><\/a>\u00a0<strong>Reference<\/strong>: <a title=\"Email Editor\" href=\"https:\/\/help.predictiveresponse.com\/?page_id=455\">For information on how to add links to a campaign email, click here<\/a>.<\/p>\n<p><a href=\"https:\/\/help.predictiveresponse.com\/wp-content\/uploads\/Icons\/info1.png\"><img loading=\"lazy\" class=\"alignnone size-full wp-image-634\" src=\"https:\/\/help.predictiveresponse.com\/wp-content\/uploads\/Icons\/info1.png\" alt=\"info1\" width=\"25\" height=\"25\" \/><\/a>\u00a0<strong>Reference<\/strong>: <a title=\"Tracking Script\" href=\"https:\/\/help.predictiveresponse.com\/?page_id=62\">For information on how to add the Predictive tracking script\u00a0to your organization&#8217;s website, click here.<\/a><\/p>\n<p><a href=\"https:\/\/help.predictiveresponse.com\/wp-content\/uploads\/Icons\/info1.png\"><img class=\"alignnone size-full wp-image-634\" src=\"https:\/\/help.predictiveresponse.com\/wp-content\/uploads\/Icons\/info1.png\" alt=\"info1\" width=\"25\" \/><\/a>\u00a0<strong>Reference<\/strong>: <a title=\"Custom Opt Out Pages\" href=\"https:\/\/help.predictiveresponse.com\/?page_id=65\">For information on how create your own redirect page, click here.<\/a><\/p>\n<p>&nbsp;<\/p>\n<h6 style=\"text-align: right;\">Last Update 09\/2015<\/h6>\n","protected":false},"excerpt":{"rendered":"<p>You inserted a link to an image or text in your email, but no click throughs are displaying. If the link is to a page on your website, confirm that the Predictive tracking script has been\u00a0added to the page AND that you have selected the Use Tracking option. If the link is to a page [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[11],"tags":[],"_links":{"self":[{"href":"https:\/\/help.predictiveresponse.com\/index.php?rest_route=\/wp\/v2\/posts\/3942"}],"collection":[{"href":"https:\/\/help.predictiveresponse.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/help.predictiveresponse.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/help.predictiveresponse.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/help.predictiveresponse.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=3942"}],"version-history":[{"count":1,"href":"https:\/\/help.predictiveresponse.com\/index.php?rest_route=\/wp\/v2\/posts\/3942\/revisions"}],"predecessor-version":[{"id":3943,"href":"https:\/\/help.predictiveresponse.com\/index.php?rest_route=\/wp\/v2\/posts\/3942\/revisions\/3943"}],"wp:attachment":[{"href":"https:\/\/help.predictiveresponse.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=3942"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/help.predictiveresponse.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=3942"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/help.predictiveresponse.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=3942"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}