{"id":4981,"date":"2017-05-04T20:26:10","date_gmt":"2017-05-04T20:26:10","guid":{"rendered":"https:\/\/help.predictiveresponse.com\/?page_id=4981"},"modified":"2017-05-04T20:31:29","modified_gmt":"2017-05-04T20:31:29","slug":"how-to-configure-predictive-enterprise-to-send-through-your-own-office-365","status":"publish","type":"page","link":"https:\/\/help.predictiveresponse.com\/?page_id=4981","title":{"rendered":"How to configure Predictive Enterprise to send through your own Office-365"},"content":{"rendered":"<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<ol>\n<li><strong> Request a dedicated and external IP Address<\/strong><\/li>\n<\/ol>\n<p>Send an email to support@predictiveresponse.com with the port and IP address you want to use on your Exchange Server for sending your Predictive emails.<\/p>\n<p><strong>\u00a0<\/strong><\/p>\n<ol start=\"2\">\n<li><strong> Add Predictive IP Address to your Office-365 setup <\/strong><\/li>\n<\/ol>\n<p>Add our IP (184.72.233.230) to O365 as described in the documentation (see link below)<\/p>\n<p>https:\/\/support.office.com\/en-us\/article\/How-to-set-up-a-multifunction-device-or-application-to-send-email-using-Office-365-69f58e99-c550-4274-ad18-c805d654b4c4?ui=en-US&#038;rs=en-US&#038;ad=US#configconnector<\/p>\n<p>&nbsp;<\/p>\n<ol start=\"3\">\n<li><strong> Provide us with the endpoint we need to relay mail to<\/strong><\/li>\n<\/ol>\n<p>Provide us with the endpoint you want to use to we need to relay mail in an email to <a href=\"mailto:support@predictiveresponse.com\">support@predictiveresponse.com<\/a><\/p>\n<p>&nbsp;<\/p>\n<p><strong>\u00a0 \u00a0 \u00a0<\/strong>4:<strong> Prepare test<\/strong><\/p>\n<p>Create a campaign with a few non-test members designed to test the new relay connection setup.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>\u00a0 \u00a0 \u00a0<\/strong>5:<strong> Plan a test with the Predictive Team<\/strong><\/p>\n<p>Find a time for testing, where you do not expect to send a large amount of emails.<\/p>\n<p>Setup a GoToMeeting with Predictive, where we do the IP switch, confirm that you receive the emails and all header information looks correct.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>\u00a0 \u00a0 <\/strong>6:<strong> Start sending your emails from your own Exchange Server.<\/strong><\/p>\n<p><strong>\u00a0<\/strong><\/p>\n<p><strong>\u00a0 \u00a0 <\/strong>7:<strong> Setup your returnpath\/ bounce email address <\/strong><\/p>\n<p>You will receive a response with your shortname that you will need to setup your returnpath.<\/p>\n<p>Create an email account or an alias on your own email server with the format <strong>return@&lt;example.com&gt;<\/strong> (replace example.com with your domain) and alias that address to <strong>&lt;shortname&gt;@predictiverepsonse.net<\/strong><\/p>\n<p>This will forward your bounces to Predictive, so we can accurately process and update bounce information into Salesforce.<\/p>\n<p><strong>*SPF should display your own domain name not Predictive in MXToolbox.com<\/strong><\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>&nbsp; &nbsp; Request a dedicated and external IP Address Send an email to support@predictiveresponse.com with the port and IP address you want to use on your Exchange Server for sending your Predictive emails. \u00a0 Add Predictive IP Address to your Office-365 setup Add our IP (184.72.233.230) to O365 as described in the documentation (see link [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":[],"_links":{"self":[{"href":"https:\/\/help.predictiveresponse.com\/index.php?rest_route=\/wp\/v2\/pages\/4981"}],"collection":[{"href":"https:\/\/help.predictiveresponse.com\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/help.predictiveresponse.com\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/help.predictiveresponse.com\/index.php?rest_route=\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/help.predictiveresponse.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=4981"}],"version-history":[{"count":4,"href":"https:\/\/help.predictiveresponse.com\/index.php?rest_route=\/wp\/v2\/pages\/4981\/revisions"}],"predecessor-version":[{"id":4985,"href":"https:\/\/help.predictiveresponse.com\/index.php?rest_route=\/wp\/v2\/pages\/4981\/revisions\/4985"}],"wp:attachment":[{"href":"https:\/\/help.predictiveresponse.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=4981"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}